Flexible Website Support — Only When You Need It

Once your website is live, we want you to feel confident managing things on your own — but we’re always here if you need a hand. Whether it's uploading a blog post, fixing a broken link, or making design tweaks, our support is available as needed — no lock-in contracts, just reliable help when you need it.

Stock photo of a person working at a computer with code on screen, representing flexible website support and ongoing technical updates.

What We Can Help With

We offer post-launch support for updates big and small, including:

  • Uploading new content or images

  • Tweaking page layouts or copy

  • Updating products or service offerings

  • Fixing small issues or broken links

  • Formatting blog posts or adding new pages

  • Light SEO touch-ups

  • Guidance or how-to support if you're stuck

“You’re never locked in — just supported, when it makes sense.”

How It Works

Support is available by the hour

  • Simple email requests (we'll confirm the time estimate before we begin)

  • Invoiced after completion, with no surprise fees

  • We aim for a 2–3 business day turnaround for small requests

You’re in control — reach out when you need help, and we’ll take care of the rest.

Need Regular Help?

If you’d prefer hands-off updates, we also offer customised monthly retainers for returning clients. Just let us know what ongoing support looks like for you, and we’ll put together a package that fits.

FAQ

  • First things first, don't be nervous. We'll start with a free consultation to determine your design needs (and if we'll make great collaborators).

  • Pricing is based on both the project's scope and your desired timeline. (I promise fair rates and will always require your approval before we begin).

  • Timelines depend on the project, but I generally dedicate up to a month to each client, with the possibility of an extension based on my availability.

Grateful Clients

“Erin has an incredible ability to combine beautiful design with seamless functionality. She made the entire process effortless, and the final result exceeded all my expectations!”

Nastassia, My Embodied Sanctuary

"Erin created a beautiful, user-friendly website that truly captures the spirit of our school. The process was seamless, and we’re thrilled with the result!"

Emma, Kinglake Primary School

"Erin delivered a professional, high-quality website that perfectly represents our business. The process was smooth, and the final result exceeded our expectations!"

Cameron, KS Cranes

You’re Never On Your Own

We want your website to grow with you — and we’re here to support you through that growth. Whether it’s months down the track or the day after launch, just reach out.

The Hive

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